Single Sign On allows organizations to let employees use a single set of credentials to log in to multiple software applications. Below are the steps on how an Admin user can manage Click Maint as one of these applications.
Steps
Entra ID Set Up
Before setting up SSO in Click Maint, follow the steps in this Microsoft Entra article: https://learn.microsoft.com/en-us/entra/fundamentals/new-name
Please make sure you copy the following details to be used in Click Maint:
OIDC Endpoint
Client ID
Client Secret
Set Up Entra ID in Click Maint
Log in to Click Maint and select Admin Settings module from the main menu.
Select the SSO tab.
Click on the Configure link for Entra to open the window.
Enter the OIDC Endpoint, Client ID, and Client Secret that you saved from step
Click the Save button.
Add new SSO Users
From the Admin Settings module and All Users tab, click on +User button to open the Invite User form.
Enter the email address of the new SSO user.
From the Authentication type field, select SSO.
Enter the first name, last name, and role for each entity from the dropdown. All other details are optional.
Click the Add User button.
Note: Invitation emails aren't sent to users set up via SSO. |
How to Migrate Existing User to SSO
Connect with the Click Maint Support team for help. You can do so via the portal or email [email protected]. We'll help you in setting up for existing users that need to move to SSO.
Removing an SSO User
Important to note, before you remove a user from your group (outside Click Maint), you must log in to Click Maint and mark them as Inactive. |
Log in and select Admin Settings from the main menu.
Select the All Users tab.
Click on the user's name to open the User's profile card.
Click on the three dots icon in the top right.
Select Inactive.
In the Make User Inactive Window, hit the Make Inactive button to confirm.
Behavior and Rules
Entra ID users are automatically logged out of their Click Maint session every 24 hours. This is intentional to ensure users are continuously validated for access to Click Maint.
Here's the SSO log in guide to share with all users once configured.