Before setting up SSO in Click Maint, follow the steps in this Google article: https://knowledge.workspace.google.com/admin/apps/setting-up-sso?hl=en&visit_id=639084204565570731-1418810863&rd=1

Please make sure you copy the following details once configured in Google:

Log in to Click Maint and select Admin Settings module from the main menu.

Select the SSO tab.

Click on the Configure link for Google to open the window.

Enter the SSO URL, Entity ID, and Certificate data that you saved from step 1 in Google.

Click the Save button.

From the Admin Settings module and All Users tab, click on +User button to open the Invite User form.

Enter the email address of the new SSO user.

Select SSO authentication type from the dropdown.

Enter the first name, last name, and entity role from the dropdown. All other details are optional.

Click the Add User button.

Connect with the Click Maint Support team for help. You can do so via the portal or email [email protected]. We'll assist you in setting up for existing users that need to move to SSO.

Log in and select Admin Settings from the main menu.

Select the All Users tab.

Click on the user's name to open the User's profile card.

Click on the three dots icon in the top right.

Select Inactive.

In the Make User Inactive Window, hit the Make Inactive button to confirm.

Deleting a user on the Google SSO side won't automatically deactivate them from Click Maint. To improve security, we strongly advise that the organization mark the user as Inactive in Click Maint before removing them from the organization.

Google SSO users are automatically logged out of their Click Maint session every 24 hours. This is intentional to ensure users are continuously validated for access to Click Maint.