A
Additional Cost
A cost that can occur during fixing an issue on an asset. For example, an extra part for an interim fix, or an extra cost for involving additional expert or vendor. Any sort of expenditure that occurs and isn't considered as the labor or parts cost.
Admin Settings
Module that Admins have access to and that configurations and customization for the program and all Users are made and kept
All Users
Tab in Admin Settings module with the main Users list. From here, system-wide or individual User changes can be made
Assets
name of a module in the system that contains asset information
Equipment, machines, vehicles - anything that needs to be maintained and work orders are associated with
Asset Family
A group of objects linked to each other by the relationship Parent Asset - Sub Asset, where every Parent Asset can have several Sub Assets without a limit
Asset Reliability
the ability of an asset to perform under certain conditions over a specified period without breaking down
Asset Type
to group assets together based on kind or similarities, such as Air Handler, Pumps, etc.
Attachment
image or file
Assign to
the technician or team associated to an asset or location and typically needed to complete a work order
C
Category
To group together based on similarity or department, such as Plumbing or Electrical
Checklist
List if items that need to be performed by the user when conducting the work order
CMMS
Computerized Maintenance Management System
Comment
notes, message, reminder, or feedback
D
Description
Information that helps explain in greater detail
Due Date
The desired date and time by which the maintenance should be accomplished
E
Entity
A general term that describes a branch of business that has several locations holding single or multiple assets. E.g. a company has two plants (entities) in different cities, states, or countries. There are different management and technician teams that work on those plants.
F
Files
Important documents and records being tracked that are used for maintenance and asset management
G
General Settings
Global and entity settings
I
Images
Pictures associated to assets, locations, or record being tracked
Inventory & Parts
name of a module in the system that contains all the inventory and part information
Spare parts and materials (consumables, non-consumables). Technicians consume them during the execution of work orders
L
Labor cost
The expenditure incurred by the technician for completing a work order. A number of hours worked multiplied by the corresponding rate
Life Expectancy
the average amount of time given to asset to function
Location
Specific space within an entity (buildings, floors, rooms, areas)
Locations
name of a module in the system that contains all the location information
M
Manage Modules
Tab in Admin Settings module where admins can configure and customize module data
Manufacturer
name of company that made a product or asset
Measurement Unit
a way of grouping objects together based on a measurement such as height, weight, size, amount, or even capacity
Model Number
a number associated with an asset given by the manufacturer
N
Notifications
notices or messages sent via text or email about requests, work orders, parts, or reports
P
Parent Asset
an asset that only has sub-assets and no parent
Parts
a piece or segment of an asset that's typically replaced
Parts cost
A cost of spare parts and materials used for completing a work order
Preventive Maintenance or PM schedule
Scheduled or planned work order (time-based or meter-based). Meter-based is out of the MVP scope.
Priority
Level of severity or importance of a work order. There are 5: None, which means undefined, then Low, Medium, High, and Critical being most important
PM
name of a module in the system that contains all the Preventive work order information
one of two types of work orders in the system that's used for regularly scheduled, re-occurring maintenance activity
PM Schedule
automated creation of preventive work orders
Purchase Cost
the initial amount to buy in a currency
Purchase Date
Date the asset was bought
Q
QR Code
A type of barcode associated to an asset or location, which a device is used to read code and provide information
R
Reactive
One of two work order types. Reactive work orders are manually created for unplanned or adhoc maintnence for an asset or location
Replacement Cost
the amount to replace an asset of the same or equal value
Reporting
anme of a module in the system that uses KPIs and historical data to display and provide information on program usage
Reports
Give insights into all maintenance activities being tracked in the software, historical summary, cost breakdown, downtime, open work, work completed by technician or vendor, inventory on-hand, inventory consumed. KPIs and metrics
Requests
Maintenance requests submitted by employees, requests to have work done but needs to be approved and assigned by a manager. Once approved, the request becomes a work order
Request Portal
a customizable public portal that allows people to submit maintenance requests
Request Template
Forms that can be reused for efficiency and consistency. There are three different template types: Request template, Work order template, Preventive maintenance template
S
Salvage Value
the estimated book value of an asset after depreciation
Serial Number
unique number given to every asset
Status
the situation of a work order, such as on-hold, waiting for part, or completed
Storeroom
location where tools and parts are kept
Subscription
An amount of money that customers pay based on agreed terms to have access to CMMS. This is based on user licenses
Sub-location
Specific space within a location
Support
a feature in the program you can access from the main menu. This puts you in touch with the Click Maint Support team
help or assistance
T
Task
An independent piece of work that must be performed to make the work order complete. A work order can contain zero-to-many tasks
Team
group of technicians responsible for an asset or location
Templates
Forms that can be reused for efficiency and consistency.
Title
Name given to a work order, typically what the job is about
Total Cost
Total cost of Time, Parts, Additional costs addedt to a work order
Tracking
term used to keep information about QR codes that are associated with assets, locations, or parts
U
URL
the address from a website
User
a person that has a paid login that can directly interact with the software
Users
name of a module in the program that contains User information based on a single Entity. From this module you can view, add, and edit User information individually. Master User list if located in the Admin Settings module
V
Vendors
name of a module in the system that contains all the vendor or contractor information
Outside 3rd parties that are either assigned work orders that aren't done by internal staff or suppliers used to order parts and materials
Vendor Contact
information about a person associated to an outside vendor
W
Warranty Expiry Date
the date issued to an asset in which a warrant is no longer valid
Work Orders
A module in the system that contains all work order data
Work Order
Record of work on an asset, location, or piece of equipment, reactive or preventive
Work Type
Either Reactive (manually created unexpected work orders) or Preventive (automatically generated regularly scheduled work orders)
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