View Requests
Once a map is open, select the Request filter to view where any request is currently located, whether asset or location type. Click on a pin to open the drawer and view request details, edit, or manage.
Gif - Floor Plan Request
Guide - Floor Plan Request
Once logged in, select the Floor Plans module from the main menu.
Click on the View Floor Plan button to open the map.
Click on the +Request button or click on any asset or location pin on the map to open the drawer.
From drawer, click the +Request button.
Add *required fields to the New Requests form then all other optional fields.
Upload Images - add files/docs/images about the request
*Title -what the request is about
*Description - details or message passed to maintenance team
Email Notifications - toggle on
to get email updates when:
submit a new request
request is either approved, declined, or put on hold
approved request has been completed
Priority - level of importance or severity
Location - where the work needs to be done
Asset - equipment that needs to be fixed
Category - group or department
Needed by - date work should be completed by
Assign to - technician to do the job
Vendor - outside contractor
6. Hit the Save button. The request is now ready to be managed, meaning it can be Approved, Declined, or put On-hold by an Admin User.
View Requests
Once a map is open, select the Request filter to view where any request is currently located, whether asset or location type. Click on a pin to open the drawer and view request details, edit, or manage.