When you log into the desktop, there are multiple resources available to help you with the program. You can view our videos and guides, connect with our support team, sign up for our live training webinars, submit feature ideas, and more.
Support Gif
Support - Desktop Guide
Click on the Support icon, always located in the bottom right corner. Take a look. You can see it right now.
Click on the Support Center icon located in the bottom right corner to open and close the Support Center and all Click Maint support related items.
Home
The Home button in the Support Center contains multiple sections.
Help (Search for help) - click on this field to open the Help window. Enter a keyword and a list of suggested articles automatically appears. Click on an article to open and view. You can also click on the following Click Maint Help Center to access all our videos, gifs, and guides.
Messages (Send us a message) - click on this section to open the messenger window. This connects you to correspond with the support team. Start typing the message in the lower part of the window, then hit the send icon.
Product Updates - Click on this link to view information about our product updates and see what news the development team shares.
Give Feedback - Click on this link to share ideas with the dev team, view other clients' suggestions, and vote on your favorite ideas.
Status Page - see a history or any downtime or disturbances. Sign up for status email notifications so you know when we're down and issue are resolved.
Sign Up for Live Q&A Training Webinar - click on this section to open the registration link in a new tab. Sign up to join us for our live training sessions. Ask questions and get answers from the experts.
Help
Click in the Search for help fields and type in keywords to automatically view a list of suggested articles. Click on the article to open.
Messages
Click on the Messages icon to open a history of conversations with the support team. Select any message to view the information. Click on the Send us a Message button to start a new one.
You can type your message in the bottom part of the window, then hit the send button. If you miss a message from the Support Center, you'll also receive an email to keep the communication going.
If you're a user of the program, we have your email. You can find the support team's responses here or via an email to your inbox. Do not hesitate to view our Help Center, make suggestions, or connect with our support team with any questions you may have. We are here to help!