The Maintenance History by Status report makes it easy to review work orders that have reached a final status: Completed or Rejected. Use this report to understand how many work orders were completed vs.rejected.
Rejected is a work order status for tasks that won't be done. Instead of marking them as Completed or deleting them, Admins and Limited Admins can use Rejected. Rejected work orders are removed from the active backlog and count, like Completed ones. They keep their cost and time. Users can choose to return or use the parts. Teams can track rejected work in the new Maintenance History by Status report.
See the gif or guide below.
Gif
Guide
Click on Reports and KPIs module from the main menu.
Locate the Maintenance History by Status report summary. The summary shows:
Completed work orders in green
Rejected work orders in red
The count and percentage for each status
The total number of work orders in the center of the chart
Use the Date Picker to select a different time frame, then click Apply to view updated results.
To access more detailed information, click on the expand icon.
Once the report is open, you can still use the date picker to adjust results. Notice the KPIs - Key Performance Indicators, across the top. It includes a review of -
Total work orders, Rejected and Completed %, Reactive vs. Preventive %, and average time to close.
A bar chart provides a visual comparison of completed and rejected work orders.
Regarding the list view below, click on "Filters" to find specific details and results for the report.
Click on the Export icon to download the report to your computer then print.
Rejected work orders appear only in the Maintenance History by Status report. Rejected status isn't included in the existing Maintenance History by Cost, Asset Costs, or Asset Costs & Downtime reports. |